LOST & FOUND
Lose something at the show?
Our Lost & Found will also be hosted on-site on Monday, July 28th from 10AM - 6PM ET. If you find your item on our online inventory below, submit a claim and our team will instruct you to return to the event site to retrieve your property.
View found items in real time, and learn how to turn in found items so we can help get them back to their owners.
LOST & FOUND INVENTORY
Lost & Found FAQs
Where is Lost & Found and what are the hours?
On the day of the show, Lost & Found is hosted in the Guest Services booth and is open during show hours. For the specific location, refer to the Venue Map.
Lost & Found will also be hosted inside of the Main Box Office on Monday July 28th from 10am - 6pm.
I left the event. Can I get my item back?
If you missed us during our service hours but see your item on the posted inventory, submit a claim for it. Our team reviews all claims and may ask for more details before verifying ownership.
Once we’ve matched your claim, you’ll receive a confirmation email with return options: either in-person pick up on Mon Jul 28 or shipping to your home. Shipping costs will be at the owner's expense.
How frequently is the Lost & Found Inventory updated?
Items are added to the inventory within two hours of receipt.
If you don’t see the item you’ve lost, file a Loss Report.
A Loss Report will notify you up to 5 days after submission if a similar item to yours is received by our Lost & Found team.
I found something at the event. Where do I turn it in?
Take found items directly to the Guest Services/Lost & Found booth on-site.
DO NOT give found items to event staff or security guards.
I see my item! How can I get it?
If you’re still at the event during show hours, go to the Guest Services / Lost & Found booth. There may be a line, so we recommend submitting a claim for the found item. This will allow the Lost & Found team to ask for additional details to verify ownership, if necessary.
Once a claim is confirmed, you’ll receive an email to pick up your item or have it shipped. Shipping costs will be at the owner's expense.
I don’t see my item on the website. Is there any hope for me?
If you don’t see the item you’ve lost, file a Loss Report.
A Loss Report will notify you up to 5 days after submission if a similar item to yours is received by our Lost & Found team.
I think my item was stolen. What’s the best course of action?
We recommend reaching out to the New York City Police Department - 110th Precinct by filing a report here if you believe your item was stolen.