2025 ACCESSIBILITY (ADA)

Soulection in the Park welcomes all people with disabilities. We are dedicated to continually improving our efforts to ensure attendees have access to all event goods and services, regardless of ability.

ELIGIBILITY

It is not acceptable to fake or exaggerate a disability to gain access to disability accommodations. Our Accessibility department has finite resources and needs to focus these resources on helping those who legitimately require assistance.

ACCESSIBILITY SERVICES HUB

There will be one (1) Accessibility Services Hub located at the GA/VIP Accessible Viewing Area to support and address the needs of all attendees with accessibility needs. After entering the event through the Accessible (ADA) Entrance, the Accessibility Services Hub will be located to the southeast, adjacent to the Event Stage, on the fence that divides the GA area from the VIP area. This location will be indicated on the Venue Map by an International Symbol of Access (ISA). Venue Map is released approximately 1 week before the day of show.

Accessibility Services will be provided to Accessible Ticket holders. We will do our best to assist others with accessibility needs, but services cannot be guaranteed without an Accessible Ticket. At this time, Accessible Tickets for the event are sold out.

At an Accessibility Services Hub, you can:

  • Learn about accessibility services and receive answers to your questions
  • Receive an accessibility wristband
  • Effective Communication check-in
  • Register service animals

Hours:
Accessibility Services Hub:
July 27th: 2:00pm - 10:00pm

ACCESSIBILITY WRISTBAND

Guests with disabilities wishing to utilize many of the accessibility services at Soulection in the Park will be required to acquire an accessibility wristband. This wristband is acquired onsite upon entry at the Accessible (ADA) Entrance or at our Accessibility Services Hub located at the GA/VIP Accessible Viewing Area.

There is an Accessible Ticket that needs to be purchased in order to utilize accessibility services at Soulection in the Park.

Accessibility wristbands are valid for the duration of the event. DO NOT remove your wristband for the duration of the event.

  • One (1) accessibility companion wristband will be issued per guest with a disability.
  • Additional wristbands may be issued for families with young children.
  • If a person with a disability wishes to change their companion, they can obtain a new wristband by returning the formerly used one to the Hub.

MOBILITY DISABILITIES

We encourage guests with mobility disabilities to utilize personal forms of transportation, including wheelchairs and scooters. Crutches, walkers and canes are also permitted. Please note that we will not be renting mobility devices onsite.

Accessible Routes

Soulection in the Park is held at Flushing Meadows Corona Park in Queens, New York. The venue is navigable for people with mobility disabilities. The terrain is a combination of grass and pavement. The event footprint is large, with considerable distances between points of interest. Built-in curb cuts and supplemental ramps will be available.

Guests will need to traverse the event grounds independently or with a companion. For help finding accessible routes, visit the Accessibility Services Hub.

Charging

  • The Accessibility Team cannot guarantee a place to charge devices but will try to help.
  • Bring all cords and accessories.
  • Chargers must use a 110-volt, 20 amp circuit.
  • Wheelchair/scooter rentals are not provided.

ACCESSIBLE PARKING

There is no parking available for the event and no Accessible (ADA) Parking available onsite.

Directions

Please visit the Getting Here section on our home page for more information on transportation accessibility.

RIDESHARE & LOADING + UNLOADING ZONE

The Accessible Passenger Loading + Unloading Zone is located at Grand Central Parkway. Exit 9P, sharp Right on Meridian Road, left on New York Ave. Tell NYPD at the checkpoint that you're dropping off an ADA Ticket Holder at the ADA Drop-Off/Pick-Up zone.

Clear signage (including VMT boards) will guide guests with disabilities.

ACCESSIBLE ENTRANCE

There will be a designated Accessible (ADA) Entrance located just southwest of the Main Entrance. Upon entry, receive an Accessibility Wristband. If not received or further services are needed, visit the Accessibility Services Hub.

Guests with disabilities and one (1) companion may use these lanes.

ACCESSIBLE VIEWING AREAS

Accessible viewing areas will be available to guests with disabilities and one (1) companion. Visit the Hub for access.

Rules:
  • Companions may be asked to stand in the back if full.
  • Non-smoking areas.
  • No saving spots.
  • Spots will be reallocated if guests are absent for over 1 hour.
  • Do not block others’ views.
  • First come, first served.

EFFECTIVE COMMUNICATION

Interpreters & Additional Services

ASL interpreters, captioning, braille/large font print, and guided tours may be available on request.

Requests must be submitted at least 30 days prior. Deadline extended to July 6, 2025. Submit via Effective Communication Request Form.

Assisted Listening

Assisted Listening Device Systems are available. Contact fmcpevents@bowerypresents.com or visit the Hub.

SERVICE ANIMALS

Service animals are permitted.

Rules:
  • NO emotional support, therapy, or companion animals.
  • Pets not allowed.
  • Service animals must be trained and under control.
  • Must be harnessed, leashed, or tethered unless it interferes with the task.
  • Must be housebroken and use designated relief area.
  • Handlers are responsible for damages or injuries.
  • All required vaccinations must be up to date.
  • All service animals must get credentials at the Hub.

CONCESSIONS

All concessions are accessible. Ask event staff for help if needed.

MEDICAL

A fully-equipped medical site with trained personnel will be centrally located. See venue map for details when released.

MEDICATIONS

  • All prescriptions must be in the original container with your name and matching ID.
  • Only bring what you need for the event duration.
  • Clear medications with medical team at entry.

DIETARY NEEDS

Vendors will provide gluten-free, vegan, and dairy-free options. For other needs, contact fmcpevents@bowerypresents.com.

ADDITIONAL SERVICE REQUESTS

The Bowery Presents will consider reasonable modification requests and auxiliary aids/services. Contact fmcpevents@bowerypresents.com. Expect up to two business days for a response, or 24 hours during the week of the event. For on-site assistance, visit the Hub.

FEEDBACK

We welcome and encourage feedback. Email us at fmcpevents@bowerypresents.com. We'll do our best to help you have an unforgettable experience.