SOULECTION PRIVACY POLICY

Last Updated: 5/5/2025

INTRODUCTION

Soulection ("Soulection," "we," or "us") values your privacy. This Privacy Policy (“Policy”) explains how we collect, process, and share your Personal Data, your rights and choices, and how we protect your information.

NAVIGATION

  • Key Points
  • Scope of This Policy
  • Who We Are
  • How to Contact Us
  • Categories of Personal Data Collected
  • How We Use Your Data
  • Sharing of Personal Data
  • Your Rights & Choices
  • Data Security
  • Children’s Privacy
  • Data Retention
  • Changes to This Policy
  • Regional Supplements

KEY POINTS

  • Soulection organizes Soulection in the Park, a premier music festival in Flushing Meadows Corona Park, New York.
  • We process Personal Data to deliver tickets, enhance your experience, and provide personalized services.
  • Your data may be used for marketing, advertising, and analytics (opt-out available).
  • We do not sell your Sensitive Personal Data (e.g., payment details, health information).
  • You have rights to access, correct, or delete your data (varies by region).

SCOPE OF THIS POLICY

This Policy applies to:

  • Offline Services: Ticket purchases, event entry, and interactions at Soulection in the Park.
  • Digital Services: Our website, mobile apps, and social media pages.

WHO WE ARE

Soulection is the producer of Soulection in the Park and related events. References to "Soulection" include our affiliates and partners involved in the festival.

HOW TO CONTACT US

  • Email: info@soulection.com
  • Mail: Soulection, Attn: Privacy Team, [Your Physical Address]
  • Opt-Out Requests: Email info@soulection.com.

CATEGORIES OF PERSONAL DATA COLLECTED

  • Identity Data: Name, email, phone number, age.
  • Transaction Data: Ticket purchases, payment details (processed securely).
  • Device/Network Data: IP address, browser type, cookies (see "Cookies" section).
  • Preference Data: Music interests, marketing preferences.
  • Health Data: Only if required for accessibility services (e.g., wheelchair access).
  • Audio/Visual Data: Photos/videos from the event (used for promotional purposes).

HOW WE USE YOUR DATA

PurposeExamples
Service DeliveryProcess tickets, verify entry, provide customer support.
MarketingSend updates about Soulection events (opt-out available).
AnalyticsImprove festival operations and attendee experience.
SecurityMonitor event safety, prevent fraud.

SHARING OF PERSONAL DATA

  • Service Providers: Ticketing platforms (e.g., AXS), payment processors.
  • Event Partners: Artists, sponsors (only with your consent or as necessary).
  • Legal Compliance: Authorities if required by law.
  • We do not sell your data to third-party advertisers.

YOUR RIGHTS & CHOICES

  • Access/Correction: Request your data or update inaccuracies.
  • Deletion: Ask us to delete your data (exceptions apply).
  • Opt-Out: Unsubscribe from marketing emails or SMS ([Example: Email "OPT-OUT"]).
  • Cookies: Manage preferences via browser settings or our [Cookie Policy].
  • California Residents: Additional CCPA rights (see "Regional Supplements").

DATA SECURITY

We use encryption, secure servers, and access controls to protect your data. However, no system is 100% secure—please safeguard your account details.

CHILDREN’S PRIVACY

Our festival is not for children under 13. We do not knowingly collect their data without parental consent.

DATA RETENTION

We retain data only as long as necessary (e.g., for tax records, customer service, or legal compliance).

CHANGES TO THIS POLICY

Updates will be posted on soulection.com. Material changes will be notified via email.

REGIONAL SUPPLEMENTS

California (CCPA)

  • Right to Know: Request categories of data collected.
  • Right to Delete: Ask for deletion of personal data.
  • Opt-Out of Sales/Sharing: Email info@soulection.com

EU/UK (GDPR)

  • Legal Basis: Processing is based on consent, contract, or legitimate interests.
  • International Transfers: Data may be transferred to the U.S. with safeguards.

ACKNOWLEDGMENT

By attending Soulection in the Park, you agree to this Privacy Policy.

Questions? Contact info@soulection.com.

Soulection Terms & Conditions

Last Updated: 5/5/2025

1. Overview

Welcome to Soulection’s website and digital services! These Terms & Conditions ("Terms") govern your use of:

  • Our website (soulection.com) and subdomains ("Site").
  • On-site technologies like WiFi, Bluetooth beacons, and interactive kiosks.

Collectively, these are our "Digital Services." By using them, you agree to these Terms. If you disagree, stop using our Digital Services immediately.

2. Description of Services

  • Information about Soulection in the Park (dates, lineup, tickets).
  • Links to third-party ticketing platforms (e.g., AXS, Eventbrite).
  • Interactive features like artist updates and event maps.

Third-Party Services:

  • Ticket purchases, parking, or vendor services are governed by their own terms.
  • We’re not responsible for third-party content or your interactions with them.

3. Your Responsibilities

  • Do not violate laws or harass others.
  • Do not impersonate Soulection or artists.
  • Do not spam, hack, or disrupt our Digital Services.
  • Do not resell tickets or use bots for purchases.
  • Do not post unauthorized content (e.g., hate speech, nudity).

Text Messaging (SMS): By opting into SMS updates, you consent to recurring messages. Reply STOP to unsubscribe. Data rates may apply.

4. Intellectual Property

  • All content (logos, artwork, photos) is owned by Soulection or licensed partners.
  • You may not reproduce, sell, or modify our content without written permission.
  • User-generated content (e.g., social media posts tagging @soulection) grants us a royalty-free license to repost.

5. Disclaimers & Limitation of Liability

  • No Warranty: Digital Services are provided "as is." We don’t guarantee error-free operation.
  • No Liability: Soulection isn’t responsible for:
    • Lost tickets, technical glitches, or third-party actions.
    • Injuries or damages at the festival (except due to our gross negligence).
  • Maximum Liability: If sued, our total liability won’t exceed $100 USD.

6. Indemnification

You agree to cover Soulection’s legal costs if your actions (e.g., illegal posts, fraud) result in claims against us.

7. Dispute Resolution

  • Arbitration: Disputes must be resolved via binding arbitration in Los Angeles, CA (JAMS rules).
  • Class Action Waiver: Claims must be filed individually—no class actions.
  • Governing Law: California law applies.

8. Changes to Terms

We may update these Terms. Continued use = acceptance. Check soulection.com for updates.

9. Contact Us

  • Email: info@soulection.com
  • Mail: Soulection, Attn: Legal, [Your Address]

California Residents:
Contact the CA Dept. of Consumer Affairs at (800) 952-5210 for complaints.